Click the Get Started Here button below to begin your service request.
Submit the required $75 deposit to get started. This deposit covers the first hour of remote support and includes troubleshooting, repair work, and basic system maintenance checks.
Fill out the short form with your name, contact information, and a brief description of the issue you need help with.
Select how you prefer to be contacted. Phone call, text message, or email.
Choose a preferred time window for your support session. We will confirm availability before connecting.
After payment is received, we will contact you with a secure remote support link. The connection only works with your approval. You can see everything we do on your screen, and you remain in full control at all times. Once the session ends and we disconnect, we have no way to access your computer again unless you approve a new connection.
During remote support sessions, you must be present at your computer. For security reasons, we cannot enter administrator passwords or approve system changes on your behalf. You will be asked to enter passwords and approve actions as needed during the session.
For clients who want ongoing maintenance or recurring support, unattended and administrator-level access can be set up by request. This does not happen automatically and is only enabled with your full knowledge, permission, and approval.
At PC-MAC-BACK-2-LIFE, we specialize in professional computer repair services for all types of systems. Our experienced technicians are equipped to handle everything from slow performance to complex hardware issues.
PC-Mac-Back-2-Life provides fast, reliable tech support, virus removal, tune ups, and remote troubleshooting for Windows and older Macs. We bring slow or outdated systems back to life with secure tools, clean installs, and professional care.
